Official Terms and Conditions for OneSpotty Worldwide Marketplace Sellers
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By creating a shop account on OneSpotty, you agree to all terms and conditions outlined on this page. This is a legally binding agreement.
Welcome to OneSpotty Marketplace! This Seller Policy Agreement ("Agreement") governs your use of the OneSpotty platform as a seller. By registering as a seller, you agree to be bound by these terms, which form a legally binding contract between you and OneSpotty Ltd.
OneSpotty is a worldwide marketplace connecting sellers with customers through our integrated logistics network. We provide the platform, delivery coordination, and payment processing to help you grow your business globally.
As a seller, you are responsible for:
Warning: Providing false information during registration may result in immediate account suspension and forfeiture of any outstanding payments.
OneSpotty does NOT hold your money until order completion. We immediately send the full order amount to your SpottyPay Wallet once you mark the order as "Out for Delivery".
Customer Places Order
Customer pays full order amount to OneSpotty
Seller Marks "Out for Delivery"
You prepare and dispatch the order
Instant Payment to SpottyPay Wallet
Full order amount is immediately transferred to your wallet
Delivery & Order Completion
Delivery agent completes the delivery process
This immediate payment system ensures you receive your funds quickly without waiting for order completion. The payment is secure and guaranteed once you dispatch the order.
IMPORTANT: OneSpotty does NOT have automatic withdrawals. You must manually initiate withdrawal requests from your SpottyPay Wallet.
Log into Seller Dashboard
Access your account at onespotty.com/login
Navigate to SpottyPay Wallet
Go to "Wallet" section in your dashboard
Submit Withdrawal Request
Enter amount and preferred withdrawal method
Processing (1-3 Business Days)
OneSpotty processes your request
Receive Funds
Collect via Ecocash or SpottyPay booth
currency_exchange Withdrawal Charges: 0.3% of withdrawal amount
This small fee covers transaction processing costs. Example: Withdraw $100, receive $99.70
Available withdrawal methods:
OneSpotty provides worldwide delivery coordination through our network of delivery agents. As a seller, you are responsible for:
IMPORTANT: DELIVERY FEE POLICY
OneSpotty does NOT charge delivery fees to sellers. Delivery fees are negotiated directly between the customer and delivery agent through our system. Sellers never pay or worry about delivery costs.
Our system facilitates direct negotiation between customers and delivery agents, ensuring fair pricing and removing delivery cost concerns from sellers.
Example . Sell a product for $100
• Commission (0.3%): $0.30
• You receive: $99.70 (instantly to SpottyPay Wallet)
To maintain a safe and trustworthy marketplace, the following items and activities are strictly prohibited:
STRICTLY PROHIBITED ITEMS
Illegal substances • Counterfeit goods • Weapons • Stolen property • Hazardous materials • Adult content • Live animals (without permission) • Perishable goods (without certification)
Violation of prohibited items policy will result in immediate account suspension, removal of all listings, and potential legal action.
Maintain a minimum 4-star rating to remain in good standing. Consistently poor ratings may result in account review or suspension.
For questions, clarifications, or support regarding this policy or any marketplace issues:
By proceeding with shop registration on OneSpotty, you acknowledge that:
By clicking this button, you electronically sign and accept this Agreement
OneSpotty reserves the right to modify this Seller Policy Agreement at any time. Continued use of the platform after changes constitutes acceptance of the modified terms. We will notify sellers of significant changes via email and in-platform notifications.
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